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Contact Info

Vic's Drum Shop
5688 N. Northwest Hwy
Chicago, IL 60646

Phone: 312-770-1200

Business Hours

In Store & via Telephone / Email
Monday 11:00 AM — 06:00 PM
Tuesday 10:00 AM — 06:00 PM
Wednesday 10:00 AM — 06:00 PM
Thursday 10:00 AM — 06:00 PM
Friday 10:00 AM — 06:00 PM
Saturday 10:00 AM — 01:00 PM
Sunday Closed

Free Shipping on US orders over $110 
Contact for International Quotes 

Exceptional Service, Extraordinary Inventory

Call us for expert advice any time you need help. Vic's Drum Shop has the best selection of gear and percussion equipment online. Check out our amazing deals on all things drumming and percussion:

Celebrate your passion for drumming and percussion with Vic's Drum Shop, where you'll find the finest selection of gear and unbeatable sale prices. We take pride in offering exceptional service and an extraordinary inventory that sets us apart from the rest. Explore our range today and discover why drummers, percussionists, and teachers choose us for their musical journey.

Vic's Drum Shop Returns & Exchanges

If there's a problem with your order, the first thing to do is call or email us. We will take care of you, as best we can. We will do whatever it takes to fix the problem and make you happy. 

"No Hassle" Return Policy:

If you are not satisfied with any new product, for any reason, you may return it for a refund of the purchase price or an in-house credit, or you may exchange for another product within 30 days

  • If the item was simply not what you wanted and is still in brand new condition (sealed in the original packaging where applicable and showing absolutely no sign of use) you will receive a full refund of the item purchase price

  • If the item has been used but just wasn’t right for you, you can still return it but a restocking fee of no more than 15% will be deducted

  • If your purchase was eligible for free shipping, the shipping cost will be deducted from your credit or refund

Can You Sell Your Drums To Us?

Does Vic's Drum Shop Do Trade Ins and Buy Drum Equipment?

Chicago Used, Vintage and Upcycled Percussion Items for Sale
Yes! We will give you credit towards purchases and will make an offer on almost anything for direct purchase. I am very thorough and honest about estimating what someone else will pay for your gear.

Did You Buy A Used Instrument or Product from Vic's Drum Shop in Chicago?

At this time we do not accept returns on these items unless:

  • The item delivered does not arrive in the condition in which it was described and pictured

  • The item has been damaged in shipping

  • The item fails within 10 days of arrival

  • If in doubt, call or email. We are reasonable folks and we will help you if we can

How to Make a Return:

Do not ship your item back without contacting us first.

  • Call or email to describe the reason for your return

  • We will give you instructions for packaging, shipping, and insuring

  • In cases where items are defective, we will send you a return shipping label